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Frequently Asked Questions
The Chandler Luxury Apartments in North Hollywood, California
What factors are considered when qualifying an applicant at The Chandler NoHo Apartments?
Our third-party screening company evaluates credit, rental history, employment, and background screening. Applicants with limited or lower credit may be approved with conditions such as a higher deposit or a guarantor.
Are guarantors accepted?
Yes, guarantors are accepted and must meet an income requirement of approximately five times the monthly rent.
What is the income requirement for The Chandler NoHo Apartments?
Applicants must have a gross monthly household income of at least 2.75 times the monthly rent. For multiple applicants, this requirement is based on combined income.
Which utilities are included in my rent?
Pest control is included. Water and sewer are billed based on usage. Common area electricity is allocated based on occupancy and unit size, typically ranging from $8 to $15 per month. Valet trash service is $25 monthly. All other utilities are paid directly to providers.
What is the pet policy at The Chandler NoHo Apartments?
The Chandler NoHo is a pet-friendly community allowing dogs and cats with a maximum weight of 90 lbs. per pet. Breed restrictions apply, including Pit Bull, Cane Corso, Rottweiler, Chow Chow, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Presa Canario, Great Dane, Boxer, Akita, Wolf Hybrid, and similar mixes.
What are the pet fees and deposit?
A $500 pet deposit per pet and $50 monthly pet rent per pet are required. Pet registration includes submitting a photo, current vet records, and a completed pet application.
Do I need to be present for maintenance service?
No, you can grant permission to enter when submitting a work order through the resident portal. Please ensure pets are secured prior to service.
How do I pay my rent online?
Rent payments can be made online through the resident portal.
Is parking available at The Chandler NoHo Apartments?
Yes, The Chandler NoHo has a parking garage. Residents must register vehicles during the application process or with the leasing office. One assigned parking space is included per residence. Additional tandem parking is available for $100 per month for eligible households.
What is the Hometown Hero Program?
Eligible police officers, firefighters, paramedics, teachers, and U.S. military members receive a reduced security deposit (up to $200) and a waived application fee.
